Protecting your online order information on Zenvo.co is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters “http” in the URL address change to “https,” the “s” indicates you are in a secure area employing SSL.
Making a credit card purchase is just as safe on our web site as it is by telephone. But if you prefer to order merchandise from the website by phone, call toll-free 1-407-883-4545. Our customer service associates are available, Monday – Friday, 9:00am – 6:00pm, and Saturday – Sunday 11:30am – 5:00pm, ET.
Whenever you shop with Zenvo (in our stores, online, or by phone) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. To improve our web site, we may collect non-personal information about how users navigate through the site.
USE AND DISCLOSURE OF INFORMATION
We use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail, and to help us improve our store and online product assortments and services for you.
We may provide information we collect to third party service providers that help us bring you our products and services, for example, a company that distributes our catalogs.
We may provide information we collect to carefully selected third parties when we believe their products or services may be of interest to you.
OPT OUT PROCEDURES
If you prefer that we not disclose non-public personal information about you to non-affiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures. If you wish to opt out of disclosures to non-affiliated parties, you may do so by writing to Zenvo, Attn. Marketing, 3956 Town Center Blvd. #308, Orlando, FL 32837.
CHANGES TO THIS POLICY
The Children’s Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. Zenvo.co is not directed at children under 13, and does not knowingly collect any personal information from children under 13.
LINKS TO OTHER SITES
ONLINE ACCOUNT REGISTRATION
Registering with Zenvo.co will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. You will also be able to save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.
We may send promotional e-mails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to “opt-out” or stop receiving them. PLEASE NOTE THAT YOU WILL NOT BE REMOVED FROM OUR LIST IMMEDIATELY. UNSUBSCRIBE REQUESTS TAKE AT LEAST 48 HOURS TO PROCESS. You may also click here to unsubscribe.
WEB RELATED INQUIRIES
For all questions relating to the Zenvo.co website, including online purchases, please either:
Email us at: ShopZenvo@Zoho.com
Call us at:
Customer service representatives are available:
Monday – Friday, 9:00am – 6:00pm, EST
Saturday – Sunday 11:30am – 5:00pm, EST
Write to us at:
Attn. Website Customer Service
3956 Town Center Blvd #308
Orlando, FL 32837